FAQ
Home » FAQ
What is the “Encouragement Calls Service”?
" It’s when a real live person calls you up 5 days a week a real live person for a short call and gives you a verbal pat on the back. "
Are you serious, is this service a joke?
" It’s a real service with real people calling you. You can try it for yourself and see. It comes with a money back guarantee if you are not satisfied. "
What do they say to me?
" You have a choice of:
a) "You are great"
b) "You are outstanding"
C) "You are remarkable"
d) "You are talented"
e) "You are terrific"
f) "You are a victor"
g) “You are wonderful”
h) “You are tremendous”
i) “You are excellent”
j) "God loves you and has a great plan for your life"
k) All above options rotated for variety.
l) All options except "j" rotated for variety. "
How much does it cost?
" It costs $9.95 (US dollars) a month. It is a subscription and will bill monthly until you let us know you would like to cancel. "
Is there a long-term obligation?
" No. The service is a subscription, but it is month to month and you can cancel anytime. "
How do I cancel?
" Just email us before the end of the month and we will not renew your service for the next month. You can also login to your paypal account if you like and cancel from there if you prefer. "
What if I try it and I don’t like it?
" The first month comes with a money back guarantee. If you try and don’t like it for any reason, just email us for a refund before the end of the first month and we will refund the $9.95 for the first month. We will also cancel your service so you don’t get billed any more months. There is no obligation to continue. If you would like to give us feedback on what we could have done better, we appreciate it, but you don’t have to. "
Do I have conversations with the caller?
" Not really, as this is a very short call. If you would like longer calls you can try our “Be A Friend” calling service for the lonely. Those calls are set up to be longer conversations. "
Can I talk trash to the caller?
" No. Any verbal abuse of our callers will result in your subscription being canceled and no refund being given. "
What else is not allowed?
" We do not allow profanity, mean, hurtful, or sexual comments to our callers. These will result in your subscription being canceled and no refund being given. "
What kind of callers do you have?
" We do our best to hire callers that are kind, supportive and very friendly. "
Why are your prices so cheap?
" We use callers from the Philippines to keep the prices so affordable. As a result there may be some days when there is a hurricane or some kind of service outage and you might not get a call. We appreciate your patience when this happens and we will do our best to resume service as soon as we can. "
What is the “Encouragement Calls Service”?
" It’s when a real live person calls you up 5 days a week a real live person for a short call and gives you a verbal pat on the back. "
Is it okay to give this service as a gift for someone else?
" Yes, but please warn them that we will be calling. We will not call them against their will. They will need to be okay with it. We will notify them of the gift and ask their permission to continue the call. If they do not agree, then we will respectfully end the call and refund your money. "
Are you serious, is this service a joke?
" It’s a real service with real people calling you. You can try it for yourself and see. It comes with a money back guarantee if you are not satisfied. "
What is “Be A Friend” calling service?
" It’s when someone from our staff calls you or your loved one 5 days a week in the spirit of being compassionate and friendly. The calls can range from a few minutes or an hour depending on the subscription plan you choose. "
What are the different subscription plan options?
" Our Subscription Plans:Minutes Days Period Price Who
per call a week of time03 minutes 5 1 month $24.95 Live caller
10 minutes 5 1 month $29.95 Live caller
20 minutes 5 1 month $49.95 Live caller
30 minutes 5 1 month $99.95 Live caller
40 minutes 5 1 month $119.00 Live caller
60 minutes 5 1 month $159.00 Live caller "
Is there a long-term obligation?
" No. The service is a month-to-month subscription and you can cancel anytime. "
How do I cancel?
" Just email us before the end of the month and we will not renew your service for the next month. You can also login to your paypal account if you like and cancel from there if you prefer. "
What if I try it and I don’t like it?
" The first week comes with a money back guarantee. If you try and don’t like it for any reason, just email us for a refund before the end of the first week and we will refund the subscription for the first month. We will also cancel your service so you don’t get billed any more months. There is no obligation to continue. If you would like to give us feedback on what we could have done better, we appreciate it, but you don’t have to. "
Do I have conversations with the caller?
" Yes. If you like. These calls are designed to be long enough to have “conversations”. If you just want a short encouraging call then you will want to sign up for our “Encouragement Calls Service”. "
What do we talk about?
" Just normal everyday conversations you would have with a neighbor or friend. It might take a while for you to get acquainted with your caller(s), but we will not be expecting anything impressive or fancy from your end. Just be yourself. We are here to support you. "
Can I talk trash to the caller?
" No. Any verbal abuse of our callers will result in your subscription being canceled and no refund being given. "
What else is not allowed?
" We do not allow profanity, mean, hurtful, or sexual comments to our callers. These will result in your subscription being canceled and no refund being given. "
What kind of callers do you have?
" We do our best to hire callers that are kind, supportive and very friendly. "
Why are your prices so cheap?
" We use callers from the Philippines to keep the prices so affordable. As a result there may be some days when there is a hurricane or some kind of service outage and you might not get a call. We appreciate your patience when this happens. We will do our best to resume service as soon as we can. "
What happens if you call and no one is home?
" If the person we are calling is not there, we try to call back later the same day. If they are not there the second time, we try to leave a message. If you like, we can send a third party contact an email letting them know the person we were trying to call was unavailable. "
Is this a regular 7 days a week “check in” service?
" Although we will do our best to contact the individual 5 days a week who is lonely or shut in, we are not a 7-day a week “check in” service per se. This service is not designed for someone who is critically injured and needs someone calling 7 days a week to make sure they are medically okay. "
Are these calls designed to be medical check up calls?
" No. Our callers are not medical professionals and will not be giving medical advice. "
Is it okay to give this service as a gift for someone else?
" Yes, but please warn them that we will be calling. We will not call them against their will. They will need to be okay with it. We will notify them of the gift and ask their permission to continue the call. If they do not agree then we will respectfully end the call and refund your money. "
